In order to have seamless operations and great customer service, businesses must have the ability to connect and understand the needs of today’s consumers. Utilizing a flexible customer data platform (CDP) can further enhance sales, marketing, and service professionals as well as equip organizations with the right process to create personalized engagements with customers.
Join us for the Customer Insights in an Hour Webinar on June 26th, Friday, 11:00 am SGT / 1:00 pm AEST, as we provide you with insights on how to effectively monitor customer interactions and activities all in one place with Microsoft Dynamics 365 Customer Insights.
Customer Insights in an Hour
Date: Friday, 26 June 2020
Time: 11:00 am SGT / 1:00 pm AEST
Philippine’s leading property developer DMCI Homes benefits from a unified ERP system.
Manila, Philippines – July 9, 2018 – Leading ERP solution provider, Hitachi Solutions Philippines Corporation, have successfully implemented its Property Management Solution built within Microsoft Dynamics AX at the country’s leading developer of quality-crafted residential projects, DMCI Homes.
Being one of the largest and leading premiere property developers in the Philippines, DMCI Homes operates with 40 distinct departments. Previously, they had more than 30 independent systems for various business needs and daily transactions. This assortment of application processing thousands of transactions, all done manually, started to be a pain and did not integrate well with each other. DMCI Homes needed one fully integrated and fully connected system that could handle these diverse transactions to manage their core business processes.
Microsoft Dynamics AX for Property Management addressed their need for a single software solution. It is specifically designed to handle real estates and property management’s complex business structure and operations. Dynamics AX for Property Management is a fully integrated, all-in-one system that handles DMCI Homes’ core business operations for sales, property management, invoicing, credit and collection, procurement, and financials.
“Hitachi Solutions Philippines and Microsoft Dynamics AX have helped us to reduce the need for several different software solutions,” said Jesus A. Ferrer, Assistant Vice President – IT Dept. & Asset Mgt. of DMCI Homes. “We’ve been able to manage business processes of all our departments in one system and have also increased our staff efficiency enabling us to focus more of our efforts in scaling up the business.”
A few benefits that DMCI Homes are experiencing now are:
- A Unified ERP system – data from the different business units are collected, consolidated, and updated in real-time.
- Operational Efficiency – optimizes business processes across virtually every department.
- Easier Reporting – generation of comprehensive and accurate reports without the need for manual data from different sources.
- Workflow Integration – configured to handle numerous scenarios across processes like customer onboarding, contract processes, restructuring processes, contract cancellation, financing processes, default management processes, etc.
- Paperless System – allows storage of all documents in soft copies which eliminates the need for printing these documents thus helping the environment.
“We understand DMCI Homes’ growth and business objectives and for them to meet these objectives, they needed to have the right processes and technology in place,” said Aman Kumar, Microsoft Dynamics AX Director of Hitachi Solutions Philippines Corporation. “Hitachi Solutions prides itself in bringing industry expertise and best practices to deliver high value solutions to our real estate and property management customers.”
About Hitachi Solutions Philippines Corporation
Hitachi Solutions Philippines Corporation helps its customers with industry specific solutions built on Microsoft Dynamics 365 enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as worldwide Microsoft Dynamics Cloud Partner in 2017, Microsoft ERP Partner of year for Philippines in 2015 and 2016 and Microsoft Dynamics Partner of the Year in Asia Pacific in 2015, Microsoft CRM Global Partner of the Year in 2014 and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions Group provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, please visit: http://apac.hitachi-solutions.com/.
About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of the core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit: http://www.hitachi-solutions.com.
About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2017 (ended March 31, 2018) totaled 9,368.6 billion yen ($88.3 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com/.
Today’s consumers are taking charge of their shopping experience – using their preferred devices and channels to become informed and empowered before they even engage with retailers.
To survive and thrive, retailers need to adapt and put the customer at the heart of their shifting business – whether shopping through traditional brick-and-mortar stores, or catalogs, call centers and online.
Join our upcoming Microsoft Dynamics 365 for Retail Webinar on Wednesday, July 25th, 1:00 PM Singapore Time / 3:00 PM Australian Eastern Standard Time, to learn how the solution reduces complexity for retailers, providing customer engagement capabilities that include:
- Store operations
- Channel management
- Order Management
- Loyalty Programs
- Business intelligence
- Store Financials
Microsoft Dynamics 365 for Retail Webinar
Date: Wednesday, July 25th, 2018
Time: 1:00 pm SGT / 3:00 pm AEST
As the average customer becomes smarter and aware, it becomes more difficult to cater to all their demands. They expect value, and they want to be appreciated for their patronage. Keeping these in mind, loyalty programs are designed to support customer retention strategies. (more…)
In an increasingly competitive industry, bankers need to attract and retain customers by learning how to deliver an outstanding customer experience. Customer engagement is where financial institutions can increase business value and gain the upper hand.
Hitachi Solutions’ Engage for Banking empowers financial services employees – from tellers, relationship managers, branch managers, and back-office staff – with a practical solution to help them provide a superior customer experience for members.
Join Hitachi Solutions for the Engage for Banking Event on Wednesday, March 7th, 2018, 11:00 am to 1:00 pm Philippine Standard Time, to see how Microsoft Dynamics 365 and Hitachi Engage for Banks helps to strengthen customer relationships and support new business strategies by maximizing employee’s time, energy, and talents.
This event will show how bankers can:
- Gain a complete, 360-degree view of every customer, including profile, interaction history, products owned, and financial needs
- Communicate the right information and deliver compelling offers to customers no matter where and how you interact with them
- Put information into context and make well-informed decisions using dashboards and reports that are customized to each job role and line of business
- Work together effectively with a single, consistent view of customer, products, and offers across lines of business
Hitachi Engage for Banking
Date: Wednesday, March 7th, 2018
Time: 11:00 am to 1:00 pm PHT
Location: The Peninsula Manila
Corner of Ayala and Makati Avenues,
1226 Makati City, Metro Manila
10:45 to 11:00 AM – Registration
11:00 AM to 12:00 PM – Hitachi Engage for Banking
12:00 PM to 1:00 PM – Lunch
Please email us at APACMarketing@hitachisolutions.com if you would like more information on the CRM for Insurance Event.
The Hitachi Social Innovation Forum will return to Brisbane on November 28th, 2017, this time focusing on digital transformation in mining and agriculture.
Hosted by Executive Vice President and Executive Officer of Hitachi, Ltd., Masakazu Aoki, this half-day event will provide the opportunity to explore how to drive collaboration and empower change. Hear from leading-edge speakers and directly engage in panel discussions on Social Innovation in Mining and Agriculture, with topics including Technology in Agriculture: Revolutionizing Farm Management and Optimizing the Complete Food Value Chain and Digital Transformation in Mining: Improving Safety and Reduce Costs in Large-Scale Mining.
Visit Hitachi Solutions’ booth as we showcase our Agriculture ERP and Grower Management Solution.
Agriculture ERP and Grower Management Solution by Hitachi at the Social Innovation Forum
Hilton Brisbane, Australia
Date: November 28, 2017
Time: from 1:00 PM AEST
Getting the right goods at the right time, price, and quantity is necessary for keeping business operations running smoothly and efficiently.
Without excellent purchasing processes in place, organizations experience greater expenses and less of a bottom line.
Microsoft Dynamics 365 provides businesses with insight into supplier prices and lead times, and the ability to compare quotations from suppliers with different delivery deadlines, price conditions or other parameters.
Join our upcoming webinar, “Procurement with Microsoft Dynamics 365“, to see how Microsoft Dynamics 365 optimizes the purchasing process from beginning to end.
Procurement with Microsoft Dynamics 365 Webinar
Date: Wednesday, November 22nd, 2017
Time: 11:00 AM SGT/2:00 PM AEDT
Digital transformation is changing the way businesses operate. Reactive processes are no longer cutting it – business need to anticipate and manage changing needs before they happen.
Microsoft Dynamics 365 for Financials and Operations, Enterprise edition, offers a complete set of business applications that streamline financials, optimize operations, and improve customer engagement/experience – all hosted in the cloud, on-premises, or on a hybrid deployment model.
Join us on October 2nd, 11:00 AM SGT/1:00 PM AEST for a free webinar where we will discuss why should you care about Microsoft Dynamics 365 for Financials and Operations, Enterprise edition, and how improving global visibility and incorporating digital intelligence can help you stay ahead of the competition in today’s digital transformation environment.
Hitachi Solutions has partnered with Nucleus Research to provide a financial modeling tool based on Microsoft Dynamics 365 and Azure solutions. In this webinar, we will share the benefits this tool will provide in measuring financial metrics, including the real return on investment (ROI), total cost of ownership (TCO), and payback period specific to a Dynamics 365 for Financials and Operations, Enterprise edition, implementation.
Making the Move to Microsoft Dynamics 365 for Financials and Operations, Enterprise Edition: Why Should You Care?
Date: Friday, October 20th, 2017
Time: 11:00 AM SGT/2:00 PM AEDT
View the leading CRM for Insurance Solution!
This event will show you how Hitachi CRM for Insurance Solution helps you use automation and customer segmentation to:
- Increase new policy pipeline
- Streamline policy renewals
- Market more effectively
- Achieve a single view of your customers
In today’s customer-centric ways of doing business, more and more insurance companies are exploring ways on how they can further improve their relationships with clients and attract more business at the same time. Effectively managing customer relationships can be the key differentiator between you and the competition.
Join Hitachi Solutions for the CRM for Insurance Lunch and Learn, Kuala Lumpur and see how Microsoft Dynamics CRM provides the best possible customer experience by equipping insurance agents, brokers, producers and customer service representatives with real-time account related information on any device, making sure that your existing customers are up to date, and at the same time, ensuring that potential clients are presented with the most relevant decision-making information, making them feel appreciated and welcomed to your family.
CRM for Insurance Lunch and Learn, Kuala Lumpur
Date: Wednesday, September 13th, 2017
Time: 11:00 am to 1:00 pm MYT
10:45 am – 11:00 am : Registration
11:00 am – 12:00 pm : Insurance: Complete View of the Customer
12:00 pm – 1:00 pm : Lunch
If you have any questions, please email APACSales(at)hitachi-solutions(dot)com. We look forward to having you join us!
Be our complimentary guest and learn how Microsoft Dynamics 365 can provide superior Human Resources functionality including Talent Management, Recruitment, Employee and Manager Self-Service. Lunch will be served at the event.
Digital Transformation on Empowering Employees
Date: Tuesday, September 12th, 2017
Time: 10:00 AM to 3:00 PM PHT
Discovery Primea, Dumas room
6749 Ayala Ave, Makati City
10:00 – 11:00 : Microsoft HR Transformation Story – Sheel Majumdar, HR Lead | Microsoft Philippines
11:00 – 12:00 : Workplace Productivity and Collaboration – Christian Lim, Office BG Lead | Microsoft Philippines
12:00 – 1:00 : Lunch / Networking
1:00 – 2:00 : Dynamics 365 for Talent Demonstration – Sandeep Walia, President | Hitachi Solutions Philippines
2:00 – 3:00 : Data Driven Workplace – Jek Hermida, Data and AI SSP | Microsoft Philippines