The rise of digital transformation is rapidly changing the field service industry. To improve operations in this highly competitive business landscape, organizations should explore the right tools that will enrich productivity through predictive maintenance and customer engagement, reduce costs, and increase operational efficiency.
Service-oriented businesses must know how to provide their consumers a seamless service experience by shifting from the traditional break-fix model (“we sell you equipment”) to an outcome-based model (“we sell you results”). Hitachi Solutions, in partnership with Microsoft, guides organizations on their path to digital transformation with the use of field service solutions built within Microsoft Dynamics 365.
Join us for the Connected Field Service Event on Tuesday, September 24, 2019 at 11:00 am to 1:00 SGT, where we will talk about the current service industry trends and discuss the building blocks your organization needs to deploy in order to set-up an outcome-based service model towards success.
Connected Field Service Event
Date: Tuesday, September 24th, 2019
Time: 11:00 am to 1:00 pm SGT
Location: Singapore Marriott Tang Plaza Hotel
320 Orchard Rd, Singapore 238865
10:45 AM – 11:00 AM : Registration
11:00 AM – 12:00 PM : Connected Field Service
- Digital transformation in the service economy
- Our Solution and Quick Demo
- Panel Discussion and Open Forum
12:00 PM – 1:00 PM: Lunch and Networking
If you have any questions, please email email@example.com
With omnichannel completely revolutionizing the retail industry, retailers must determine how to best engage their customer base and efficiently manage back-end operations across multiple channels, both physical and digital.
Join Hitachi Solutions and Microsoft for the “Retail Revolution with Technology” Event, where we will share valuable insights about the current retail industry trends and how incorporating modern Microsoft technologies empower retailers to create exceptional shopping experiences.
Attend this event to learn how to:
- Increase Customer Engagement across different channels
- Improve Customer Retention
- Provide a customer loyalty program that will make your customers feel appreciated and will encourage repeat purchases
- Engage customers consistently in-store, over the web with Ecommerce, and through mobile devices
Retail Revolution with Technology
Date: Wednesday, August 22nd, 2018
Time: 11:00 am to 1:00 pm HKT
11:00 AM to 12:00 PM – Presentation on Retail Revolution with Technology
- Omnichannel Retail
- Loyalty Management
- Business Intelligence
12:00 PM to 1:00 PM – Lunch
In today’s customer-centric ways of doing business, more and more insurance companies are exploring ways on how they can further improve their relationships with clients and attract more business at the same time. Effectively managing customer relationships can be the key differentiator between you and the competition.
Join Hitachi Solutions for the Engage for Insurance Event on Tuesday, June 19th, 2018, 11:00 am to 1:00 pm PHT, and learn how Hitachi Engage for Insurance built on Microsoft Dynamics 365 provides insurers with a practical solution to proactively manage and foster profitable customer connections across agencies, customers, brokers, and other partners. Gain access to an in-depth customer database with all the information you need so you can focus on finding, winning, and maintaining profitable client relationships.
Engage for Insurance Event
Date: Tuesday, June 19th, 2018
Time: 11:00 am to 1:00 pm PHT
This event will show you how Engage for Insurance enables insurers to:
- Deliver personalized, contextual experiences for any job role, including agents, service reps, underwriters, and producers
- Access real-time information when and where you need it on any device
- Create tailored processes for any engagement type, including sales, retention, and service
- Provide customized dashboards that provide visibility into performance and activity
Hitachi Solutions Philippines Corporation will share how bankers can leverage new digital technologies to elevate customer engagement.
Manila, Philippines – March 6, 2018 – Microsoft Cloud Customer Relationship Management Partner, Hitachi Solutions Philippines Corporation, will be hosting a lunch and learn event for bankers in Makati, Metro Manila, Philippines on March 7th, 2018. The Engage for Banking Event will discuss the challenges that the banking industry is facing today and how Microsoft Dynamics 365 and Hitachi Solutions Philippines can help by providing a CRM solution built specifically to give bankers a complete, customer-centric view of their business.
Hitachi Solutions’ Engage for Banking, previously Hitachi Solutions’ CRM for Banks, has been redesigned specifically for Microsoft Dynamics 365. The solution enables bankers to better understand, track, and manage customer relationships that promotes more business wins and improve customer loyalty.
Engage for Banking includes the following industry specific modules:
- Retail Banking
- Commercial Banking
- Wealth Management
The event will cover the solution capabilities around Sales, Lead Management, Pipeline Management, Relationship Management, New Account Onboarding, Marketing Campaigns, Knowledge Base, Customer Service and Case and Complaint Handling.
Engage for Banking Event (Manila, Philippines)
Date: March 7, 2018
Time: 11:00 am to 1:00 pm PHT
“We have a deep understanding of the banking industry and we are glad to offer awareness events that share how our industry specific solutions can help organizations adapt to different technological challenges,” said Manuel Tanseco, Vice President of Hitachi Solutions Philippines Corporation. “The Engage for Banking solution provides an opportunity for banks to leverage on cutting-edge Microsoft technology to improve their customer services and uncover new opportunities.”
For more information on the Engage for Banking Event please email info(at)hitachisolutions(dot)com.
About Hitachi Solutions Philippines Corporation
Hitachi Solutions Philippines Corporation helps its customers with industry specific solutions built on Microsoft Dynamics 365 enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as worldwide Microsoft Dynamics Cloud Partner in 2017, Microsoft ERP Partner of year for Philippines in 2015 and 2016 and Microsoft Dynamics Partner of the Year in Asia Pacific in 2015, Microsoft CRM Global Partner of the Year in 2014 and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions Group provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, please visit: http://apac.hitachi-solutions.com.
About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of the core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit: http://www.hitachi-solutions.com.
About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2016 (ended March 31, 2017) totaled 9,162 billion yen ($81.8 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com.
A robust loyalty management solution is a necessity in today’s retail world.
Shoppers are looking for personalized offers, rewards-based offers and promotions, and perks and experiences to drive engagement.
Hitachi Loyalty Management with Microsoft Dynamics 365 turns data into powerful analytics that help marketers develop better, more successful programs that make customers feel more connected, enthusiastic, and dedicated to your brand.
Join our upcoming Loyalty Management Solution Webinar to learn how to better understand your customers and strengthen your customer relationship.
Discover the Benefits of:
- Award Management
- Enhanced Marketing