Join Hitachi Solutions Asia Pacific (Booth 20) in the can’t-miss inaugural Summit Australia conference for users and partners of the Microsoft Business Applications platform happening on the 21st-23rd of August at the Crown Promenade located in Melbourne, Australia. Click HERE to register or ask us how Hitachi Solutions customers can get a discount!
Hosted by Dynamic Communities, Summit Australia provides professionals the opportunity to share their knowledge and expertise on ways to maximize software performance and enrich their organizational goals.
As one of Summit Australia 2019’s proud exhibitors, Hitachi Solutions Asia Pacific will proudly showcase the following Microsoft Dynamics 365 industry-specific solutions:
Hitachi Solutions highlights Extended Field Service, built within Dynamics 365 for Field Service, a purpose-built solution that streamlines service operations. The platform paves the way for the IoT Predictive Service Hub and ARRA for Field Service, these solutions are built on Microsoft Cloud technologies and creates predictive maintenance capabilities. Augmented Reality enables users to work on a safer and effective environment.
For the Financial Services, Hitachi Solutions’ Engage for Banking provides bankers a 360-degree view of customers for a strong long-lasting relationship. Likewise, Engage for Insurance allows insurers to focus on the customer lifecycle from engagement management to business development.
Hitachi Solutions’ Food and Beverage POS enables retailers to streamline their back-end operations and provide outstanding service to their customers. Also, the Loyalty Management Solution enhances a consumer’s shopping experience through effective ways to redeem points and rewards. The Commerce Suite is an end-to-end system consisting of all eCommerce capabilities that increases customer retention and delivers personalized experience for B2B and B2C customers.
Lastly, Hitachi Solutions offers an Exclusive Migration Assessment for AX2012 users to Microsoft Dynamics 365 for Finance and Operations. Our proven assessment methodology for ERP Modernization helps companies analyze the functional and technical gaps between their current Microsoft Dynamics solution and their business objectives.
For more information on Summit Australia 2019: https://www.australiasummit.com/
Summit Australia 2019
Date: August 21st to 23rd, 2019
Location: Crown Promenade, Melbourne, Australia
Building exceptional relationships with business prospects and clients is vital in building mutual trust – a crucial quality for businesses that handle wealth.
Hitachi Solutions’ Engage for Banking powered by Microsoft Dynamics 365 provides financial institutions a comprehensive, customer-centered view of their organization that enables them to effectively manage relationships with customers and prospects.
Join us for the CRM for Banks Webinar as we show you how Hitachi Solutions’ Engage for Banking helps you develop meaningful and enduring relationships with your customers, while improving service efficiency.
CRM for Banks Webinar
Date: Wednesday, August 15th, 2018
Time: 1:30 PM SGT / 3:30 PM AEST
Used by over 2.5 million users worldwide – including more than 500,000 bank agents and customer service representatives across over 1000+ banks, credit unions– Microsoft Dynamics 365 is the #1 Customer Relationship Management solution for banks.
Join us for the CRM for Banking Webinar to learn how this powerful CRM system empowers bank agents, relationship managers, bank branch managers and bank customer service representatives to better manage customer interactions.
CRM for Banking Webinar
Date: Monday, March 26th, 2018
Time: 11:00 AM SGT/2:00 PM AEDT
Not only will you learn the Microsoft Dynamics 365 features that strengthen your organization’s relationship with customers, but also the specific advantages that Hitachi and Microsoft offer over other software, with such benefits as:
- Familiar user experience via Microsoft Outlook, agent desktop or web client
- Powerful productivity features like Auto Complete and Smart Search
- Import and de-duplication of records that is seamless and easy to perform
- Fundamental technical agility to support core service interactions
Hitachi Solutions Philippines Corporation will share how bankers can leverage new digital technologies to elevate customer engagement.
Manila, Philippines – March 6, 2018 – Microsoft Cloud Customer Relationship Management Partner, Hitachi Solutions Philippines Corporation, will be hosting a lunch and learn event for bankers in Makati, Metro Manila, Philippines on March 7th, 2018. The Engage for Banking Event will discuss the challenges that the banking industry is facing today and how Microsoft Dynamics 365 and Hitachi Solutions Philippines can help by providing a CRM solution built specifically to give bankers a complete, customer-centric view of their business.
Hitachi Solutions’ Engage for Banking, previously Hitachi Solutions’ CRM for Banks, has been redesigned specifically for Microsoft Dynamics 365. The solution enables bankers to better understand, track, and manage customer relationships that promotes more business wins and improve customer loyalty.
Engage for Banking includes the following industry specific modules:
- Retail Banking
- Commercial Banking
- Wealth Management
The event will cover the solution capabilities around Sales, Lead Management, Pipeline Management, Relationship Management, New Account Onboarding, Marketing Campaigns, Knowledge Base, Customer Service and Case and Complaint Handling.
Engage for Banking Event (Manila, Philippines)
Date: March 7, 2018
Time: 11:00 am to 1:00 pm PHT
“We have a deep understanding of the banking industry and we are glad to offer awareness events that share how our industry specific solutions can help organizations adapt to different technological challenges,” said Manuel Tanseco, Vice President of Hitachi Solutions Philippines Corporation. “The Engage for Banking solution provides an opportunity for banks to leverage on cutting-edge Microsoft technology to improve their customer services and uncover new opportunities.”
For more information on the Engage for Banking Event please email info(at)hitachisolutions(dot)com.
About Hitachi Solutions Philippines Corporation
Hitachi Solutions Philippines Corporation helps its customers with industry specific solutions built on Microsoft Dynamics 365 enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as worldwide Microsoft Dynamics Cloud Partner in 2017, Microsoft ERP Partner of year for Philippines in 2015 and 2016 and Microsoft Dynamics Partner of the Year in Asia Pacific in 2015, Microsoft CRM Global Partner of the Year in 2014 and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions Group provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, please visit: http://apac.hitachi-solutions.com.
About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of the core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit: http://www.hitachi-solutions.com.
About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2016 (ended March 31, 2017) totaled 9,162 billion yen ($81.8 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com.
In an increasingly competitive industry, bankers need to attract and retain customers by learning how to deliver an outstanding customer experience. Customer engagement is where financial institutions can increase business value and gain the upper hand.
Hitachi Solutions’ Engage for Banking empowers financial services employees – from tellers, relationship managers, branch managers, and back-office staff – with a practical solution to help them provide a superior customer experience for members.
Join Hitachi Solutions for the Engage for Banking Event on Wednesday, March 7th, 2018, 11:00 am to 1:00 pm Philippine Standard Time, to see how Microsoft Dynamics 365 and Hitachi Engage for Banks helps to strengthen customer relationships and support new business strategies by maximizing employee’s time, energy, and talents.
This event will show how bankers can:
- Gain a complete, 360-degree view of every customer, including profile, interaction history, products owned, and financial needs
- Communicate the right information and deliver compelling offers to customers no matter where and how you interact with them
- Put information into context and make well-informed decisions using dashboards and reports that are customized to each job role and line of business
- Work together effectively with a single, consistent view of customer, products, and offers across lines of business
Hitachi Engage for Banking
Date: Wednesday, March 7th, 2018
Time: 11:00 am to 1:00 pm PHT
Location: The Peninsula Manila
Corner of Ayala and Makati Avenues,
1226 Makati City, Metro Manila
10:45 to 11:00 AM – Registration
11:00 AM to 12:00 PM – Hitachi Engage for Banking
12:00 PM to 1:00 PM – Lunch
Please email us at APACMarketing@hitachisolutions.com if you would like more information on the CRM for Insurance Event.
Having a 360-degree relationship view of customers helps bankers strengthen relationships with their customer base.
Microsoft Dynamics 365 with Hitachi CRM for Banks provides financial services employees – from personal bankers to financial advisors to business relationship officers – easy-to-use tools with which they can better understand their customers, deepen relationships by cross-selling products more effectively, create customized marketing programs, and help sales staff close deals faster.
Join Hitachi Solutions and Microsoft for the CRM for Banks Webinar to see how Microsoft Dynamics 365 and Hitachi CRM for Banks helps manage customer transaction data and turn it into useful marketing and customer analytics – which leads to more effective relationship strategies.
With Hitachi CRM for Banks, your organization is able to:
- Capture a unified view of the customer across different products with real-time insights on customer needs and aspirations
- Identify cross sell opportunities and increase customer share of wallet
- Access live customer information on-the-go through various access channels (PC, tablet, mobile phones, Internet) in a secure way
- Capture and track all lead details in one system to identify more qualified leads
- Onboard customers in a seamless manner while complying with regulatory and compliance standards
- Reduce IT costs and complexity with a flexible infrastructure that ties systems and information together
CRM for Banks with Microsoft Dynamics 365 Webinar
Date: Friday, September 29th, 2017
Time: 11:00 am SGT/1:00 pm AEST
Now, more than ever, banks need to better understand their customers and strengthen those relationships.
The best place to start is with a robust CRM system. Our CRM for Banks Solution provides a 360-degree relationship of customers, and includes tailored functionality like banks account and customer management, campaign marketing, customer profile analytics and reports, and more.
Join us for the CRM for Banking and Financial Institutions Webinar to see how CRM for Banks can boost client retention at your bank and improve customer service.
CRM for Banking and Financial Institutions Webinar
Date: Wednesday, July 26th, 2017
Time: 11:00 am SGT/1:00 pm AEST
Used by over 2.5 million users worldwide – including more than 500,000 bank agents and customer service representatives across over 1000+ banks, credit unions– Microsoft Dynamics CRM is the #1 Customer Relationship Management solution for banks.
Join us for the CRM for Banking and Financial Institutions Webinar to learn how this powerful CRM system empowers bank agents, relationship managers, bank branch managers and bank customer service representatives to better manage customer interactions.
CRM for Banking and Financial Institutions Webinar
Date: Monday, February 27th, 2017
Time: 2:00 PM to 3:00 PM Singapore/Philippine Time
CRM for Banks and Financial Institutions enables organizations to strengthen customer relationships and support new business strategies by maximizing employee’s time, energy, and talents.
Join our webinar to see how CRM for Banks allows agents to experience:
- A 360-degree customer view
- Personalized interactions
- In-depth customer management
- Boosts in profitability
- Increased productivity