Microsoft Dynamics CRM Saia LTL Freight Success Story
Improve marketing and encourage teamwork
Saia LTL Freight is a less-than-truckload (LTL) provider of regional, interregional, and guaranteed services covering 34 states. From headquarters in Georgia and a network of 147 terminals, it handles thousands of freight bills daily, maintaining high rates of on-time delivery.
With Hitachi Solutions, Saia LTL Freight is able to:
- Access information immediately and provide answers to clients that would have previously taken them away from the call to research
- Improve efficiency in the closing of deals by reducing sales call preparation by around 4,000 hours per month and minimize travel cost
- Gain a competitive advantage over other companies in the industry while assisting more effective recruitment and retention of sales people