Microsoft Dynamics CRM HKS Success Story
Turns Inward to Evolve Client Relationship Management
As the fifth-largest architectural firm in the world, HKS knows how to create exceptional transformations. The company has designed more than 1,600 unique spaces for many industry sectors in 84 countries—ranging from sports venues to convention centers. For property owners wanting to make a significant impact with their building designs, HKS is the ideal architect – focused experts consistently deliver the extraordinary. The company employs more than 1,200 professionals who work in 27 offices worldwide.
With Hitachi Solutions, HKS is able to:
- Create fast and effective user adoption due seamless integration with Microsoft Office 365.
- Produce more effective efficient responses to viable opportunities that executives truly want to pursue
- Improve the effectiveness of marketing campaigns by facilitating sharing of client and contact information between sales and marketing teams
Microsoft Dynamics CRM Online functions within our particular sales process. This was a key reason why we chose the solution. As a professional services firm that relies on relationship selling, we have long sales cycles that require precise documentation.
Jack Clark, Vice President of Business Systems, HKS
