Microsoft Dynamics CRM Airwave Success Story
Dynamics CRM boosts business processes
In 2007 AIRWAVE separated from Telefonica Europe 02 and was acquired by Guardian Digital Communications. Today Airwave is Britain’s public safety communications provider and the big-gest public safety network in the world.
With Hitachi Solutions, Airwave is able to:
- Exploit greater user adoption due to seamless integration with Microsoft Outlook with an intuitive and user-friendly interface
- Support a large, remote sales force and provide the capability to work offline if needs be
- Gain greater visibility into sales pipelines through a centralized and consistent view of customer data, preferences and activity history