Microsoft SharePoint Collaboration United Way Success Story

Improve constituent relationship management & user adoption

United Way gives individuals and families the opportunity to reach their potential and improve their quality of life. Whether funding programs that teach conflict-resolution skills to a high-risk family, enable a senior to live independently, or help a high school student stay in school, United Way’s impact is local, tangible and meaningful.

With Hitachi Solutions, United Way is able to:

  • Simplified Graphical User Interface (GUI) reduced CRM user training time and increased usability
  • Increase number of users and adoption rates with data consistency
  • Significant time savings due to better reporting functionality

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United Way Microsoft SharePoint Collaboration Success Story


Hitachi Solutions helped fix our existing Dynamics Solution and enhanced it to help us manage multiple aspects of our organization including: relationships with our donors and donor organizations, campaigns and campaigns participation, giving, reporting and volunteer projects management.

Len Francis, Director IT, United Way Calgary

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