Microsoft Dynamics CRM Saia LTL Freight Success Story

Improve marketing and encourage teamwork

Saia LTL Freight is a less-than-truckload (LTL) provider of regional, interregional, and guaranteed services covering 34 states. From headquarters in Georgia and a network of 147 terminals, it handles thousands of freight bills daily, maintaining high rates of on-time delivery.

With Hitachi Solutions, Saia LTL Freight is able to:

  • Access information immediately and provide answers to clients that would have previously taken them away from the call to research
  • Improve efficiency in the closing of deals by reducing sales call preparation by around 4,000 hours per month and minimize travel cost
  • Gain a competitive advantage over other companies in the industry while assisting more effective recruitment and retention of sales people


Saia LTL Freight Microsoft Dynamics CRM Success Story

Microsoft Dynamics CRM helps our reps reduce sales call preparation time by one to two hours per day…this translates into more time in front of customers closing deals.

Gary Jones, Sales Training Manager, Saia LTL Freight

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