Microsoft Dynamics CRM JRF Success Story
Coordination and manage contact with key stakeholders
The Joseph Rowntree Foundation (JRF) is an endowed foundation that funds a large, UK-wide research and development program to understand the root causes of social problems, identify ways of overcoming them, and show how social needs can be met in practice.
With Hitachi Solutions, JRF is able to:
- Utilize the ease of integration with existing internal systems and products
- Greatly increase the user adoption due to the familiarity with the interface
- Ease staff fears due to design capability and flexibility ensured that the teams’ processes were taken into consideration to meet their needs