Microsoft Dynamics AX United Kingdom Accreditation Services Success Story
Improve Efficiency and Reduces Debt with Microsoft AX
United Kingdom Accreditation Services (UKAS) provides accreditation services on behalf of the UK government. Its employees assess organizations, that provide certification, testing and inspection and calibration services, against internationally agreed standards.
With Hitachi Solutions, UKAS is able to:
- Deal with customer queries with more efficiently because all members of staff can see the status of any piece of work
- Track the tasks and deadlines that make up the accreditation process has improved
- Use Key Performance Indicators (KPIs) in the system to proactively manage its business