With omnichannel completely revolutionizing the retail industry, retailers must determine how to best engage their customer base and efficiently manage back-end operations across multiple channels, both physical and digital.
Join Hitachi Solutions and Microsoft for the “Retail Revolution with Technology” Event, where we will share valuable insights about the current retail industry trends and how incorporating modern Microsoft technologies empower retailers to create exceptional shopping experiences.
Attend this event to learn how to:
- Increase Customer Engagement across different channels
- Improve Customer Retention
- Provide a customer loyalty program that will make your customers feel appreciated and will encourage repeat purchases
- Engage customers consistently in-store, over the web with Ecommerce, and through mobile devices
Retail Revolution with Technology
Date: Wednesday, August 22nd, 2018
Time: 11:00 am to 1:00 pm HKT
11:00 AM to 12:00 PM – Presentation on Retail Revolution with Technology
- Omnichannel Retail
- Loyalty Management
- Business Intelligence
12:00 PM to 1:00 PM – Lunch
Building exceptional relationships with business prospects and clients is vital in building mutual trust – a crucial quality for businesses that handle wealth.
Hitachi Solutions’ Engage for Banking powered by Microsoft Dynamics 365 provides financial institutions a comprehensive, customer-centered view of their organization that enables them to effectively manage relationships with customers and prospects.
Join us for the CRM for Banks Webinar as we show you how Hitachi Solutions’ Engage for Banking helps you develop meaningful and enduring relationships with your customers, while improving service efficiency.
CRM for Banks Webinar
Date: Wednesday, August 15th, 2018
Time: 1:30 PM SGT / 3:30 PM AEST
Today’s consumers are taking charge of their shopping experience – using their preferred devices and channels to become informed and empowered before they even engage with retailers.
To survive and thrive, retailers need to adapt and put the customer at the heart of their shifting business – whether shopping through traditional brick-and-mortar stores, or catalogs, call centers and online.
Join our upcoming Microsoft Dynamics 365 for Retail Webinar on Wednesday, July 25th, 1:00 PM Singapore Time / 3:00 PM Australian Eastern Standard Time, to learn how the solution reduces complexity for retailers, providing customer engagement capabilities that include:
- Store operations
- Channel management
- Order Management
- Loyalty Programs
- Business intelligence
- Store Financials
Microsoft Dynamics 365 for Retail Webinar
Date: Wednesday, July 25th, 2018
Time: 1:00 pm SGT / 3:00 pm AEST
As the average customer becomes smarter and aware, it becomes more difficult to cater to all their demands. They expect value, and they want to be appreciated for their patronage. Keeping these in mind, loyalty programs are designed to support customer retention strategies. (more…)
Microsoft Dynamics 365 for Retail from Hitachi Solutions Asia Pacific has been accredited by Australia’s PC-EFTPOS.
Manila, Philippines – June 25, 2018 – Hitachi Solutions Asia Pacific, a leading provider of retail software solutions, is pleased to announce that their Microsoft Dynamics 365 for Retail offering has achieved certification from PC-EFTPOS – the largest supplier of EFTPOS solutions in Australia. This accreditation proves Hitachi Solutions’ commitment to provide retailers a comprehensive retail point of sale solution capable of utilizing different EFTPOS terminals that supports all major banks.
“Making the Dynamics 365 Point of Sale application integrated with PC-EFTPOS Payment Solution allows our Australian retail customers to perform fast and secure carded transactions,” said Sandeep Walia, President of Hitachi Solutions Asia Pacific. “This provides us and our customers the assurance of a reliable and accurate POS solution that is powered by two trusted companies, Microsoft and PC-EFTPOS.”
PC-EFTPOS Pty Ltd is Australia’s leading and largest supplier of integrated EFTPOS solutions. Over 185,000 payment terminals operates with their electronic payment system. Their EFTPOS payment solution eliminates delays and operator keying errors as the system sends the exact amount from the cash register to the payment terminal. Through PC-EFTPOS, Hitachi Solutions’ Dynamics 365 for Retail now supports major banks in Australia.
Microsoft Dynamics 365 for Retail provides retailers a flexible retail management system and modern point of sale solution that enables them to provide high customer satisfaction and loyalty thus increasing their revenue. The solution helps retailers to create unique store experiences by providing their staff with real-time access to product, customer, order, and inventory information. Retailers can easily manage their business with optimized operations and effective merchandising capabilities of the software.
Hitachi Solutions Asia Pacific supports different retail businesses like department stores, supermarkets, specialty retail, luxury retail, and restaurants. For more information about Microsoft Dynamics 365 for Retail, please email us at info(at)hitachisolutions.com.
About Hitachi Solutions Philippines Corporation
Hitachi Solutions Asia Pacific helps its customers with industry specific solutions built on Microsoft Dynamics 365 enhanced with world class Business Analytics, and Portals and Collaboration. Recognized as worldwide Microsoft Dynamics Cloud Partner in 2017, Microsoft ERP Partner of year for Philippines in 2015 and 2016 and Microsoft Dynamics Partner of the Year in Asia Pacific in 2015, Microsoft CRM Global Partner of the Year in 2014 and the 2014 Dynamics Global Outstanding Reseller of the Year, Hitachi Solutions Group provides global capabilities with regional offices in the United States, the United Kingdom, Canada, India, Japan, China, and Asia Pacific. For more information, please visit:http://apac.hitachi-solutions.com/.
About Hitachi Solutions, Ltd.
Hitachi Solutions, Ltd., headquartered in Tokyo, Japan, is one of the core IT Companies of Hitachi Group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. The company provides value-driven services throughout the IT life cycle from systems planning to systems integration, operation and maintenance. Hitachi Solutions delivers products and services of superior value to customers worldwide through key subsidiaries in the United States, the United Kingdom, Canada, India, China, and Asia Pacific. For more information on Hitachi Solutions, please visit: http://www.hitachi-solutions.com.
About Hitachi, Ltd.
Hitachi, Ltd. (TSE: 6501), headquartered in Tokyo, Japan, delivers innovations that answer society’s challenges with our talented team and proven experience in global markets. The company’s consolidated revenues for fiscal 2017 (ended March 31, 2018) totaled 9,368.6 billion yen ($88.3 billion). Hitachi is focusing more than ever on the Social Innovation Business, which includes power & infrastructure systems, information & telecommunication systems, construction machinery, high functional materials & components, automotive systems, healthcare and others. For more information on Hitachi, please visit the company’s website at http://www.hitachi.com/.
Any successful restaurant needs to deliver outstanding dining experiences with high-quality food and fast service.
Join our webinar to learn how the Food and Beverage POS for Restaurants built on Microsoft Dynamics 365 helps restaurants track and manage all aspects of food creation and service – from cooking the meal to processing the customer’s payment.
The Food and Beverage POS for Restaurants is optimized for: Quick-Service, Casual Dining, Fast Food, and Fine Dining restaurants.
Attend Our Webinar to Learn About Key Benefits
- Flexible, modern point of sale with a user-friendly and intuitive interface.
- Step-by-step guide on order and transaction processes.
- Insightful table management that allows quick and easy table assignments.
- Streamlined kitchen management that enables restaurant staff to work efficiently and productively.
Food and Beverage POS for Restaurants Webinar
Date: Thursday, June 28th, 2018
Time: 1:00 pm SGT / 3:00 pm AEST
Give your customers a user-friendly, premium shopping experience, and your ecommerce administrators an essential business management tool.
Hitachi Solutions’ Ecommerce solution provides a comprehensive set of B2B and B2C ecommerce capabilities that are rich in merchandising, inventory management, and marketing functionality. Integration with Microsoft Dynamics ERP and CRM also ensures information flows seamlessly between the front-end store and back-end systems.
Join our upcoming Ecommerce for Microsoft Dynamics Demo to see how our Ecommerce solution helps you:
- Increase conversions by improving native design functionality and streamlining checkout.
- Gain complete visibility over each online store’s activity and customer needs.
- Empower your customers with a self-service “My Account” portal.
- Operate on the highest security standards with PCI compliance.
Ecommerce for Microsoft Dynamics Webinar
Date: Wednesday, June 27th, 2018
Time: 1:00 pm SGT / 3:00 pm AEST
In today’s customer-centric ways of doing business, more and more insurance companies are exploring ways on how they can further improve their relationships with clients and attract more business at the same time. Effectively managing customer relationships can be the key differentiator between you and the competition.
Join Hitachi Solutions for the Engage for Insurance Event on Tuesday, June 19th, 2018, 11:00 am to 1:00 pm PHT, and learn how Hitachi Engage for Insurance built on Microsoft Dynamics 365 provides insurers with a practical solution to proactively manage and foster profitable customer connections across agencies, customers, brokers, and other partners. Gain access to an in-depth customer database with all the information you need so you can focus on finding, winning, and maintaining profitable client relationships.
Engage for Insurance Event
Date: Tuesday, June 19th, 2018
Time: 11:00 am to 1:00 pm PHT
This event will show you how Engage for Insurance enables insurers to:
- Deliver personalized, contextual experiences for any job role, including agents, service reps, underwriters, and producers
- Access real-time information when and where you need it on any device
- Create tailored processes for any engagement type, including sales, retention, and service
- Provide customized dashboards that provide visibility into performance and activity
With technology providing customers control in each stage of the buying process, merchants need to find new ways to engage before, during, and after their purchases to ensure their return.
Built on Microsoft Dynamics 365, Hitachi Solutions’ Loyalty Management Solution enables merchants to store all loyalty program interactions by customers in a single, comprehensive customer database.
Join our upcoming Hong Kong Loyalty Management Solution Webinar on Monday, March 26th, 2018 to see how this solution provides valuable reports and analytics on loyalty transaction data and program performance, allowing companies to quantitatively measure the success of loyalty program initiatives.
Discover the Benefits of:
- Award Management
- Enhanced Marketing
Loyalty Management Solution Webinar (Hong Kong)
Date: Monday, March 26th, 2018
Time: 10:00 am to 11:00 am HKT
Used by over 2.5 million users worldwide – including more than 500,000 bank agents and customer service representatives across over 1000+ banks, credit unions– Microsoft Dynamics 365 is the #1 Customer Relationship Management solution for banks.
Join us for the CRM for Banking Webinar to learn how this powerful CRM system empowers bank agents, relationship managers, bank branch managers and bank customer service representatives to better manage customer interactions.
CRM for Banking Webinar
Date: Monday, March 26th, 2018
Time: 11:00 AM SGT/2:00 PM AEDT
Not only will you learn the Microsoft Dynamics 365 features that strengthen your organization’s relationship with customers, but also the specific advantages that Hitachi and Microsoft offer over other software, with such benefits as:
- Familiar user experience via Microsoft Outlook, agent desktop or web client
- Powerful productivity features like Auto Complete and Smart Search
- Import and de-duplication of records that is seamless and easy to perform
- Fundamental technical agility to support core service interactions